Implicit in this Code is the requirement that NGV Texas comply fully with all federal, state, and local laws governing tour businesses.

We pledge to:

  • Operate this business in accord with the highest standards of ethical conduct.
  • Treat each customer in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination.
  • Meet the transportation needs of our customers in a knowledgeable and professional manner.
  • Represent our products / services clearly and factually, standing fully behind our / manufacture warranties, direct and implied, and in all other ways justifying the customer’s respect and confidence.
  • Advertise our products in a positive, factual, and informative manner.
  • Detail charges to assist our customers in understanding preorder, repair, warranty work and provide written estimates of any CNG conversion project scope to be performed.
  • Resolve customer concerns promptly and courteously.
  • Put our promises in writing and stand behind them.